Terms & Conditions

Tickets are pre-bookable online and by phone on 16th July 2025 or from our Box Office from 24th September 2025. For details on how to book please see www.chelseaheritagequarter.co.uk/events or call 0131 226 0014.
Ticket purchases will be confirmed via email and an e-ticket issued
Ticket sales are non-exchangeable, non-refundable and non-transferable
No refunds or discounts will be given for whole or partial events not attended
Resale of tickets purchased for profit or financial gain will result in seizure or cancellation of that ticket(s) without refund or other compensation
Tickets cannot be used for unauthorised 3^rd party competitions
The Chelsea History Festival reserves the right to:
- 1. Cancel an event due to unforeseen circumstances outside of its control. In these circumstances a full refund will be issued to the ticket holder
- 2. Change a venue, speaker or event content due to unforeseen circumstances outside of its control. In these circumstances’ refunds will be issued to the ticket holder, upon request
- 3. Refuse entry to the event if it is deemed that the ticket holder is not meeting the terms and conditions
- 4. Ask anyone to leave an event if the terms and conditions are not being adhered to
- 5. A £2 booking fee will be applied to all bookings made, with the exception of free events.

Chelsea History Festival 2025: Ticketing Terms and Conditions of Entry

When entering an event, a valid ticket must be presented, either a printed ticket or e-ticket on a mobile device.
Mobile phones, pagers and watches must be silenced before entering an event
Unauthorised use of camera, video camera or any other sort of recording equipment is strictly forbidden at any event
Smoking is prohibited in all of our festival venues; this includes the use of E-Cigarettes and personal vaporisers
Some events may be filmed or recorded, buying a ticket affirms your consent
Attendees must ensure that all personal belongings are kept with them at all times; the Chelsea History Festival will not accept any responsibility for the loss of possessions at any of our venues
Please adhere to the age range specifics for children’s and family events
Children under 12 must be accompanied by a responsible person aged 16 or over
The Chelsea History Festival maintains a safeguarding policy but cannot take responsibility for unsupervised children
Where permitted any child over the age of 2 needs their own seat to any of our talks